I'm sitting at my desk having the made last minute rush of
sorting stuff out before heading off on a two week break. When I come back I would have been at the
helm for four months and I'm reflecting on what has been a positive, but hectic
period. There have been a lot of of
getting to know people and seeing how our organisations can better work
together. We've seen the launch of the Consumer
Codes Approval Scheme (CCAS) and continued development of business
education.
Building on strong foundations we are looking to get closer
to both our members and services and I've attended a number of regional head of
service meetings, as well as meeting with the regional coordinators.
I've spent a lot of time at Parliament, advocating and
lobbying for things that really matter to our profession. Whilst under great financial pressure our
profession is still in good health and the work of the National Trading
Standards Board (NTSB) and services up and down the country is a living testament
to this.
Looking at the coming four months:
·
we will have moved the national trading
standards conversation forward,
·
really
shaped the future consumer landscape further through the Consumer Rights Bill,
·
put in place the changes required to move our
application for chartered status to the next stage (something that we were
asked to do at last year's AGM),
·
developed
a new three year strategic and business plan, underpinned by a three year
budget,
·
reviewed some of our products, in partnership
with the regional groups, to make sure that they are fit for purpose and priced
correctly,
·
finalise our proposals for delivering business
education
This is all in addition to business as usual. So looks like the next four months is going
to be just as hectic! The one thing,
above all else, that has really pleased me over the first four months is the
support that I've had. It is not just
the staff and board, but the army of volunteers that we rely upon – lead
officers, stewards at conference etc, politicians (including our wonderful
president Baroness Crawley), partners and last, but not least, our members.
With all those people behind me it feels like we can't fail.
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